How do I measure the success of the outsource process?

Answer: There are many ways to measure success – some may look at the dollars spent versus alternatives. But I suggest you ask - are all deadlines met? Are you registry compliant? Are you receiving penalty invoices? How do YOUR business associates view your production accounting services? Are you bogged down in solving production accounting problems? Are you always doing amendments due to your errors? What makes you profitable – production accounting or implementing your vision? How much time do you spend on staffing and human resource issues?